FAQ

Q1. What is Topheated?
Topheated is a heated product manufacturer in Dongguan city, China.
Our product include heated gloves, heated vest, heated hoodies, heated pants, heated jacket, heated socks, heated insole and accessory.

 

Q2. What kind of process has contained in your company’s quality inspection?

A: Our company have multiple quality inspection processes, including incoming material inspection, Semi-finished products detection, process inspection, finished products inspection, reliability testing, sampling inspection before shipment etc. All critical materials are 100 % fully inspected.

 

Q3. How is your after-sales Service?

A: We have 180 days warranty for all kinds of products without any man-made damage. And our after sales engineer will help you out for any problems.

 

Q4. What is the packing?

A: As normal, we will pack in OPP bag, and if you have any other idea, we can make it.

 

Q5. what is the sample time? And what is the mass product time?

A: The sample time is 7-14 days. 

    25-35 days for 2000 pieces or less.

    please contact us for confirm for more than 2000 pieces

 

Q6. What kind of trade do you accept?

A: FOB, EXW

 

Q7. What is the payment are you support?

A：We support T/T, Paypal.

100% payment in advance for samples.
30% deposit in advance and 70% balance before shipment for mass orders.